Privacy Policy

Introduction

Harry Thursby Carpets and Curtains is registered at First Floor, 8-10 Holmeside, Sunderland, SR1 3JE, United Kingdom (also “we”, ”us”) and is committed to protecting and respecting your privacy. 

Types of collected information

We receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Collection process

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Collection purposes

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

Third-party lending and interest-free credit

We offer interest-free credit through a third-party lending partner to facilitate flexible payment options. If you choose this service, certain personal information (such as your name, contact details, and financial information) may be shared with the lender to process your application and manage your credit agreement. The third-party lender’s use of your information is governed by their privacy policy, which will be provided during the application process.

Processing personal information

Our company is hosted on the Duda platform. Duda might collect, store and process your data according to their Terms and Conditions  and Privacy Policy.

Communication with visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies

Duda platform can use cookies for various reasons, including but not limited to: providing great and secure customer experience, monitoring and analysing performance, identifying registered users and others.

The following links explain how to access cookie settings in various browsers:

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link.

Withdrawing consent

If you don’t want us to process your data anymore, please contact us at harrythursbyflooring@gmail.com or send us mail to:  First Floor, 8-10 Holmeside, Sunderland, SR1 3JE, United Kingdom

Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at harrythursbyflooring@gmail.com or send us mail to:  First Floor, 8-10 Holmeside, Sunderland, SR1 3JE, United Kingdom